PPC in 5 Years: An Intractable Problem

by Andrew Miller on 05/18/10

COMMENTS: 5 Comments | Featured, PPC, SEM Industry

SEM Crystal Ball

Every now and then I like to get out my crystal ball and think about where I see the search industry heading. It’s impossible to predict because every day brings new changes, but there are certain trends that are likely not going away.

The way I see it, there’s an intractable problem between the breakneck pace of innovation in the search marketing industry and advertisers’ abilities to take advantage of the new hotness. I’d love to know if you agree, disagree, or have any thoughts to add in the comments!

PPC Advertiser Challenges

Ad targeting options are becoming so varied and complex that less sophisticated advertisers are missing a lot of opportunities to improve efficiency and are unable to effectively compete. Given the inherent complexities, the vast majority of advertisers will not be able to remain efficient even with more advanced and automated bidding optimization tools at their disposal.

Less sophisticated advertisers will be slowly wither away at the hands of geekier competitors.

The primary disconnect is lack of conversion data. In a mathematical model where profit margin and Cost Per Conversion is critical, less sophisticated advertisers will either slowly bleed to death or decide to advertise elsewhere.

The Intractable Problem

Here’s the rub – the PPC space is going to be so competitive and saturated that only the smartest mathematicians and analytics gurus will be able to turn a profit. Why? They are the only ones that can effectively manage a PPC campaign to a target Cost Per Conversion that allows for a predictable, manageable profit margin. Everybody else is paying too much for customers and that is not sustainable in the long run.

If you think click costs are expensive now, just wait until adoption rates are higher and more advertisers are using more advanced tools to squeeze your margins.

Sure, more advanced and automated bidding tools are becoming available every day, but the level of understanding and experience to configure and manage them is still high. No matter how smart the black box is, it will still always require a human to make decisions based on the data provided and factor in offline inputs.

Who Should Be Worried?

PPC advertisers have the most to lose by spending money with little to no hope of generating a positive return. That’s a lesson quickly learned (hopefully) and marketing dollars can be reallocated to a more profitable channel.

Secondly, I believe Google, Yahoo/Bing and other PPC advertising engines have to do a better job of keeping a level playing field. Their real-time auction pricing models and profitability depend on having a steady stable of advertisers bidding on as many keywords as possible to drive up prices.

Just as water always finds its level, fewer, more sophisticated advertisers will eventually find the “ceiling” price for a click and would be forced to find operational efficiencies and higher conversion rates to improve their margins.

Am I Right?

Who knows? The PPC industry will be different in 5 years, that’s a given. But if these trends continue to hold, I think that only the smart will survive.


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5 Comments on » PPC in 5 Years: An Intractable Problem

{ 5 comments… read them below or add one }

Chris Leone May 19, 2010 at 10:28 am

I think we bought the same crystal ball, Andrew!

I remember expressing something very similar on seomoz last year and I actually received down votes for it! Nevertheless, I agree with what you’re saying. More competition will only drive CPCs higher, but there has to be a breaking point. Especially when those blindly jumping in lack strong data to demonstrate their results.

However something else that deserves mentioning is what this does for the future of PPC relevancy. The reason people lose money on PPC is because they fail to overlap the intent of the searcher and the page your ad sends them to (i.e. overly broad bidding). This wastes the advertiser’s money and the searcher’s time. The only way to make it economical is to increase the relevancy of your campaigns and website. This is what will turn your investment into sales and help earn back trust from searchers.

Andrew Miller May 19, 2010 at 10:47 am

Chris, thanks for the comment. Your last paragraph hits the nail on the head and is the only sustainable path forward. The future of PPC is landing page/conversion optimization and CPA bidding.

Then again, if you had asked me 5 years ago what PPC would be like today, I probably wouldn’t have guessed we’d still be at square 1 helping people calculate the value of a lead :)

Chris Leone May 19, 2010 at 11:13 am

I think square one will always exist in some form, unfortunately!

One thing that could delay our shared vision for the future of PPC is a change in how and where PPC advertising takes place. For example, as budgets reallocate to mobile platforms and social sites (consequently spreading the competition), advertisers may go back to being reckless in their approach.

No matter what, the opportunities for the person with more data, a better strategy and more insight should always exist.

Robert Brady August 11, 2010 at 3:02 pm

That’s an awful negative crystal ball you have. Can you look again and see if there is any good news in there? Maybe something about how the Yahoo/Bing merger could reduce Google’s monopoly?

Andrew Miller August 11, 2010 at 3:08 pm

Ha! I wish I could be as optimistic about the Bingahoo merger. I try spending as much as I can within their PPC platforms but the search volume just isn’t there. And when something goes wrong with the interface, reporting or account, forget about getting good support!

We haven’t reached it for most keywords yet, but the “ceiling price” for a PPC click is going to be tough to break through unless the focus turns to conversion optimization, long-tail keywords and lifetime value calculations…all very difficult to implement.

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